AI Claims Document & Damage Processing

Service Offering

AI extracts damage details from photos and PDFs automatically

Problem Statement

Manual review of photos and documents slows settlements and ties up adjuster capacity despite digital capture. OCR tools are not being leveraged, photos and PDFs are trapped in legacy systems, and simple claims take as long as
complex ones.

What's holding you back

  • Poor OCR accuracy; wastes 30 mins per claim

  • No human-in-loop validation

  • Standalone tool not embedded

  • Ignoring confidence scores

  • Photos/PDFs trapped in legacy systems

What success looks like

  • Touches per claim decrease

  • Settlement time decreases 25%

  • Adjuster capacity increases 30%

  • Straight-through processing increases

  • Damage assessment becomes consistent

How evolv helps

  • Applies AI-powered OCR with iterative accuracy (~95%) improvement and confidence scoring

  • Embeds extraction in claims workflow with human-in-loop for low-confidence cases

  • Integrates with legacy systems enabling phased rollout and continuous model training

Why evolv?

Document automation expertise for claims

Proven OCR and workflow integration frameworks

Transparent confidence scoring adjusters trust

Experience increasing straight-through processing

Let's talk

Transform document-heavy claims into automated workflows. Improve consistency, speed, and adjuster productivity with AI-powered extraction.