Predict churn early and power consistent, targeted renewal playbooks
Problem Statement
Renewals are reactive, manual, and driven by lagging indicators. Member data is siloed across AMS, billing, events, engagement, and marketing systems. Customer Success teams prioritize manually, high‑value members churn unexpectedly, and revenue suffers.
What's holding you back
No unified engagement or health scoring
No predictive churn model in workflows
Manual prioritization by Customer Success
Fragmented member signals across systems
Unpredictable churn affecting revenue stability
What success looks like
Early churn‑risk detection
Predictive, actionable renewal playbooks
5–10% simulated renewal lift
Fewer surprise churn events
More efficient Customer Success prioritization
How evolv helps
Creates unified member intelligence across engagement, billing, and events
Builds explainable churn‑prediction models
Automates playbooks that drive consistent outreach