Unify telemetry & service data to prioritize high-risk assets & protect SLA performance
Problem Statement
Reactive maintenance increases downtime and erodes service margins in AI and hyperscale environments with zero tolerance for outages. Telemetry, service tickets, warranty records, and SLA data exist across IoT, ERP, and FSM systems but aren’t unified into predictive risk scoring. Without prioritizing high-risk assets before failure, dispatch remains reactive and lifecycle revenue remains untapped.
What's holding you back
Reactive maintenance increases downtime and compresses margin
Telemetry and service data not normalized into unified dataset
Predictive models not integrated into technician workflows
SLA tracking disconnected from asset risk signals
Installed base under-monetized for lifecycle revenue
What success looks like
15–20% reduction in emergency dispatch and downtime
Higher NPS and SLA performance from proactive service
Increased lifecycle revenue through warranty and contract expansion
Technicians dispatched with predicted failure mode and parts
How evolv helps
Unifies telemetry, service, and warranty data into a normalized asset health dataset with real-time risk scoring
Embeds predictive prioritization into dispatch workflows enabling technicians to act before failure
Connects SLA performance to asset risk providing visibility into margin protection and expansion opportunities